When purchasing items from our website you have the option to either collect them from our store in Upper Hutt at no extra cost, or have them delivered to a specific address at a small fee.
For information on how our Contact Free Delivery & Collection work click here.
Shipping Costs & Delivery Times:
COVID-19 Update: Due to the expected high level of demand on our couriers we kindly ask that customers be patient and to expect that orders may take 1 - 2 days longer than usual to be delivered during Level 2.
|Area||Approx. Delivery Time||Price|
|Wellington Region||1 - 2 working days||$4|
|Wellington Region (non-urban)||1 - 3 working days||$6|
|North Island||1 - 3 working days||$6|
|North Island (non-urban)||2 - 5 working days||$8|
|South Island||2 - 4 working days||
|South Island (non-urban)||3 - 5 working days||$14|
*Working days are Monday to Friday.
Delivery times will vary depending on your location however we will try to get your order to you within 3 working days for orders received before 2pm Monday to Friday (subject to availability of stock and other considerations). Some remote or rural locations may take a little longer so please allow an additional 2 working days.
Please note that items ordered together may not be shipped out on the same day and occasionally items may be temporarily out of stock.
We are unable to deliver to P.O Box addresses and currently only send goods within New Zealand at this time.
This option is only available for items sent using our 'Standard Shipping' service and does not include any items that require 'Special Shipping'. It is also not available for Sale Items. Customers can use this option when making a purchase over $100 or if they use a Free Shipping promotional code.
Selected items such as Mirrors, Furniture and some Artworks can only be collected from our store or delivered using specialist shipping companies to ensure safe arrival. If applicable this is mentioned in the item description below the 'Add to Cart' button.
NOTE: THIS PRODUCT CAN ONLY BE PICKED UP (NO SHIPPING AVAILABLE).
NOTE: THIS PRODUCT REQUIRES SPECIALIST SHIPPING - PLEASE INQUIRE FOR SHIPPING PRICE BEFORE PURCHASING.
If you would like to order a large item online then contact us on (04) 528 3004 or email@example.com for a freight quote to your area.
Also, for items that require 'Special Shipping' please allow 7-14 days for delivery (see the additional information below regarding Special Shipping).
Shipping From Suppliers
Select items are sent direct from our suppliers and this is mentioned in the item description below the 'Add to Cart' button.
For example: IN STOCK WITH SUPPLIER (usually ships within 5-10 days)
The shipping time specified in brackets is only an approximate time, and can vary subject to availability of stock and other considerations.
See our general Terms & Conditions for more information regarding deliveries of online orders. *All of the above shipping rates can change at any time.