All our standard orders are sent using NZ Post or New Zealand Couriers and are dispatched within 1-2 working days. Usually the delivery time frame for North Island orders is the next working day and South Island orders within 2 working days. Rural addresses may take a little longer so please allow an additional 1-2 working days.
Delivery rates are as follows:
Wellington Region $5.50 (plus $4.00 for a Rural Address)
North Island $7.00 (plus $4.00 for a Rural Address)
South Island $13.00 (plus $7.00 for a Rural Address)
Please note that we may contact you for an extra delivery charge if you do not select the correct shipping option.
Shipping Large Items
Some items can only be delivered using specialist shipping companies to ensure safe transportation. If applicable this is mentioned in the product description.
Delivery rates for large items are as follows:
Wellington Region $20
North Island $45
South Island $65
Delivery times for large items will vary from 2-5 working days depending on your location.
Shipping From Suppliers
Select items are sent direct from our suppliers and this is mentioned in the product description as shown below.
The shipping time is usually between 5-10 working days however, it can vary subject to availability of stock and other considerations. Sometimes these products are sold out before the order is processed and if so we will refund you.
Select items are listed on our website for 'Pre-order' which means we are taking orders for the item before they arrive in store. These items are processed and sent to the customer when they arrive in store of which the expected due date is mentioned in the item description (this is only an approximate time and can vary due to shipping delays and availability of stock).
See our general Terms & Conditions for more information regarding deliveries of online orders. *All of the above shipping rates can change at any time.