When purchasing items from our website you have the option to either collect them from our store at no extra cost, or have them delivered to a specific address for a fee.
We are currently offering all customer Free Shipping when they spend $100 or more on products that can be delivered using our Standard Shipping service. This promotion does not include any large products that require 'Specialist Shipping' or Sale Items.
For online orders that require 'Standard Shipping' we will send them via NZ Post or New Zealand Couriers and these are dispatched weekdays.
Delivery times will vary depending on your location however, we try to get North Island orders delivered the next working day and South Island orders within 2 working days. This is providing your order is received before 2pm. Some rural addresses may take a little longer so please allow an additional 2 working days.
Standard Shipping Rates
- Wellington Region - $4.00 Urban or $6.00 Rural
- North Island - $6.00 Urban or $8.00 Rural
- South Island - $8.00 Urban or $14.00 Rural
Please note that the above delivery times are subject to availability of stock and other considerations (i.e. regional COVID Alert Levels). We currently only send goods within New Zealand.
Shipping Large Items
Select items can only be collected from our store or delivered using specialist shipping companies to ensure safe transportation. If applicable this is mentioned in the product description as shown below.
Example: NOTE: THIS PRODUCT REQUIRES SPECIALIST SHIPPING
|Area||Est. Delivery Time||Price|
|Wellington Region||1 - 2 working days||$10|
|North Island||1 - 3 working days||$40|
|South Island||2 - 4 working days||
For large pieces of furniture we ask that you contact us first for a shipping quote first before purchasing. You can contact us at email@example.com for a freight quote to your address.
Shipping From Suppliers
Select items are sent direct from our suppliers and this is mentioned in the product description as shown below.
Example: IN STOCK WITH SUPPLIER
The shipping time is usually between 5-10 working days however, it can vary subject to availability of stock and other considerations. Sometimes these products are sold out before the order is processed and if so we will refund you.
Select items are listed on our website for 'Pre-order' which means we are taking orders for the item before they arrive in store. These items are processed and sent to the customer when they arrive in store of which the expected due date is mentioned in the item description (this is only an approximate time and can vary due to shipping delays and availability of stock).
See our general Terms & Conditions for more information regarding deliveries of online orders. *All of the above shipping rates can change at any time.